Customer Appreciation Ecosystem: Live Immersive Engagement

24Notion created a 360-degree, immersive, and highly memorable live experience designed exclusively for VIP customers—Directors, VPs, SVPs, and C-Suite leaders—across multiple industries. The experience should reinforce deep brand relationships, elevate customer engagement, and demonstrate the organization’s innovation, technological leadership, and personalization capabilities.

1. 360° Immersion

24Notion designed a seamlessly integrated environment where every touchpoint—from arrival to departure—communicates the brand's vision, values, and capabilities for the Las Vegas raiders support

Key Elements:

VIP Transportation: Charter transfers from hotels to Allegiant Stadium, ensuring seamless and luxurious transit.

• Curated and Exclusive On-Field Activities:

o Pass, Punt, Kick football experiences on the Raiders’ field.

o Live Jersey personalization with guests’ preferred numbers and names.

• Behind-the-Scenes Tours:

Access to high-tech areas of Allegiant Stadium, including locker rooms, trophy rooms, cheerleader glam squad, and maintenance zones.

Technology showcase and innovation zones: Demonstrations of the stadium’s cutting-edge connectivity, display systems, and innovative features like the translucent roof and retractable windows

Showcased Adobe and Microsoft partnerships with in depth knowledge on MSFT engagement

Luxury Hospitality & Networking:

o Premium open bars and hors d’oeuvres throughout the night.

o Opportunities to network with peers in a luxurious setting, blending fun, business, and entertainment.

2. Personalization at Scale Deliver bespoke moments that reflect each VIP’s role, industry, and business priorities.

Examples:

• Personalized agenda paths

• Tailored demos relevant to their vertical

• On-demand concierge support

• Data-informed recognition (pre-event profiles)