2025

NYX Awards - 2025 Silver Winner Winner

Website Redesign for Sacramento Regional Transit (SacRT)

Entrant Company

Exemplifi

Category

Website / Government

Client's Name

Sacramento Regional Transit (SacRT)

Country / Region

United States

Experience Level

Other

The newly redesigned SacRT website, the official digital platform of the Sacramento Regional Transit District, stands as a premier example of user-centric design and technical excellence. Serving hundreds of thousands of daily transit users in Sacramento, the site delivers clear, accurate, and accessible content, with essential information on routes, schedules, fares, and service alerts written in simple language. Sections like "Rider Stories" foster community engagement, while the writing remains professional, concise, and empowering for users.

Innovation is a key feature of the redesigned site, integrating interactive tools such as the trip planner and real-time vehicle tracking. Programs like Tap2Ride and RydeFreeRT highlight the site’s commitment to expanding transit access, while engaging infographics make complex data easily digestible. The design is clean, intuitive, and professional, featuring consistent branding and imagery that supports the transit theme. The visual layout prioritizes usability, ensuring users can quickly find critical information, and attention to detail in design ensures a seamless experience.

The redesigned SacRT site reaches a vast audience, facilitating millions of trips annually. It drives engagement through real-time alerts, news, and links to rider apps, contributing to the success of Sacramento’s transit system and encouraging higher ridership. Technically, the site excels with a highly responsive design across all devices. Key features like the trip planner and real-time tracker are smoothly integrated, and the site performs reliably under varying conditions. It adheres to accessibility standards, ensuring a positive experience for all users.

With a logical structure and intuitive navigation, the redesigned SacRT site supports easy access to essential features such as the trip planner and real-time maps. The interactive tools make the site a dynamic utility for daily transit users. The new SacRT website exemplifies best practices in public service web design, offering accessibility, innovation, and a superior user experience, making it an invaluable resource for the Sacramento transit community.

Credits

Head of Marketing | Exemplifi
Ashwin Thapliyal
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