2021

NYX Awards - 2021 Gold Winner Winner: Members Trust Company

Turnkey Marketing Campaign Toolkits

Entrant Company

Members Trust Company

Category

Content Marketing & Writing / Marketing Material

Client's Name

Country / Region

United States

Experience Level

Internal

PROBLEM #1
Complex Products &
Touchy Subjects.
Most people have misconceptions about the relevance of estate planning.
Many believe that only the ultra-wealthy can benefit from a trust and they
don’t understand the risks they face if they fail to plan. Thus, initial client
engagement requires significant education in order to demonstrate that
clients have a need for our services. And because we don’t draft estate
plans, but rather we execute estate plans as trustee, we need to educate
people about: (1) the importance of estate planning in general; (2) the
benefits of designating a corporate trustee; and (3) the benefits of
designating Members Trust Company as corporate trustee.
SOLUTION
Series of Fun Educational Videos.
Trusts are never easy to talk about, nor does one trust fit all. This
series of videos takes a lighter approach to do the heavy lifting on
the options available to protect our clients’ estate from
irresponsible children, second marriages, and more.
RESULTS :
13.71% engagement rate, industry average is .05%.
197 Views in the first hour of launch, and shared 7
times in one day; more than any other video we’ve
ever posted.
PROBLEM #2
Partners with Limited
Marketing Resources.
Our credit union partners have marketing teams that are often stretched
thin in terms of bandwidth; they have little time to devote to developing
integrated marketing campaigns for third party partners.
SOLUTION
Turnkey Marketing Toolkits.
Today marks the largest international wealth transfer in history with $30 trillion in assets projected to transfer
from boomers to their heirs, yet 60% of American adults don’t have an estate plan. An all-hands-on-deck
approach to educating our customers on the importance of protecting their legacies was a sweet success.
RESULT S :
With almost 3,000 downloads (and counting) directly
from our website, trust services quickly went from
not very top-of-mind to top priority.

Credits

VP, Marketing at Members Trust Company
Andrea Brandon
Partner, ZWO Marketing Agency
Cynthia Jenkins
CEO, ZWO Marketing Agency
Tina Zwolinski
2021
Strategic Communications
NYX Awards 2021 Winner - Read beyond the lines, Family AG
gold
winner

Entrant Company

Family AG

Category

Strategic Communications / Video Campaign

Country / Region

Switzerland

2021
Website
NYX Awards 2021 Winner - We Are Directive, Directive Consulting
gold
winner
Directive Consulting

Entrant Company

Directive Consulting

Category

Website / Branding

Country / Region

United States

2021
Audio & Podcasts
NYX Awards 2021 Winner - Moms Don't Have Time to Read Books, Moms Don't Have Time to...
gold
winner

Entrant Company

Moms Don't Have Time to...

Category

Audio & Podcasts / Production

Country / Region

United States

2021
Commercials / Marketing
NYX Awards 2021 Winner - Five9 Spot - Reimagined CX Experience, Media One Creative Inc.
gold
winner

Entrant Company

Media One Creative Inc.

Category

Commercials / Marketing / Business-to-Business

Country / Region

Canada