2021

NYX Awards - 2021 Gold Winner Winner

Turnkey Marketing Campaign Toolkits

Entrant Company

Members Trust Company

Category

Content Marketing & Writing - Marketing Material

Client's Name

Country / Region

United States

Experience Level

Internal

PROBLEM #1

Complex Products &

Touchy Subjects.

Most people have misconceptions about the relevance of estate planning.

Many believe that only the ultra-wealthy can benefit from a trust and they

don’t understand the risks they face if they fail to plan. Thus, initial client

engagement requires significant education in order to demonstrate that

clients have a need for our services. And because we don’t draft estate

plans, but rather we execute estate plans as trustee, we need to educate

people about: (1) the importance of estate planning in general; (2) the

benefits of designating a corporate trustee; and (3) the benefits of

designating Members Trust Company as corporate trustee.

SOLUTION

Series of Fun Educational Videos.

Trusts are never easy to talk about, nor does one trust fit all. This

series of videos takes a lighter approach to do the heavy lifting on

the options available to protect our clients’ estate from

irresponsible children, second marriages, and more.

RESULTS :

13.71% engagement rate, industry average is .05%.

197 Views in the first hour of launch, and shared 7

times in one day; more than any other video we’ve

ever posted.

PROBLEM #2

Partners with Limited

Marketing Resources.

Our credit union partners have marketing teams that are often stretched

thin in terms of bandwidth; they have little time to devote to developing

integrated marketing campaigns for third party partners.

SOLUTION

Turnkey Marketing Toolkits.

Today marks the largest international wealth transfer in history with $30 trillion in assets projected to transfer

from boomers to their heirs, yet 60% of American adults don’t have an estate plan. An all-hands-on-deck

approach to educating our customers on the importance of protecting their legacies was a sweet success.

RESULT S :

With almost 3,000 downloads (and counting) directly

from our website, trust services quickly went from

not very top-of-mind to top priority.

Credits

VP, Marketing at Members Trust Company
Andrea Brandon
Partner, ZWO Marketing Agency
Cynthia Jenkins
CEO, ZWO Marketing Agency
Tina Zwolinski
2021
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Entrant Company

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Category

Design & Print - Magazine Cover

Country / Region

United States

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Category

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Country / Region

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Entrant Company

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Category

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Country / Region

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Entrant Company

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Category

Website - Professional Services

Country / Region

United States